Help

Questions & Answers

Everything you need to know about ordering our wedding and baby shower stationery. For help with an existing order, visit Zazzle’s Help Center.

About our stationery

Who makes and ships your products?

Every piece is designed by The Sunday Collective and printed and shipped by Zazzle. When you click through to a product, you order directly from Zazzle, and Zazzle sells, prints and ships your order under its own terms.

Can I change the wording, names and dates?

Yes. On each Zazzle product page you can edit the text with your own names, dates and details before you order. You can also change the paper type, size and shape on most invitations.

Do the pieces in a collection match?

Yes. Each collection is designed as a full suite, so the save the date, invitation, RSVP card, signs and thank-you cards all share the same design and palette.

Can I order a single sample first?

Yes. You can order a quantity of one on Zazzle to check the paper and colors before placing your full order. It is a good idea for dark or colorful designs.

I need a matching piece I can't find. Can you help?

We'd love to help. Send us a message through our Zazzle shop and tell us which collection and which item you need.

Ordering, shipping and returns

How long will my order take to arrive?

Delivery depends on the product, your location and the shipping option you choose. Enter your ZIP code on any Zazzle product page to see an estimated delivery date before you order.

Do invitations come with envelopes?

Zazzle invitations are sent with envelopes, and you can upgrade to colored or lined envelopes on the product page. Zazzle also offers guest addressing on envelopes for many invitations.

What if I'm not happy with my order?

Zazzle handles returns. You can request a return within 30 days of receiving your order through the Returns & Order Resolution Center in your Zazzle account, and choose a replacement, account credit or a refund. For damaged or misprinted items, Zazzle asks for photos.

Where do I go for help with an order?

Orders are placed and fulfilled by Zazzle, so Zazzle Customer Care handles payment, tracking, delivery and returns. Open any product page, click Message under About This Design and choose the order option. For anything about the designs themselves, message us through our Zazzle shop.

Planning timeline

When should I send save the dates?

Most couples send save the dates six to eight months before the wedding. For destination or holiday weddings, aim for closer to eight months.

When should I mail wedding invitations?

Mail invitations six to eight weeks before the wedding, with an RSVP date three to four weeks before the big day.

When should baby shower invitations go out?

Guests should receive baby shower invitations four to six weeks before the shower.

Can I send invitations digitally?

Yes. Most of our designs are also available as digital downloads on Zazzle, so you can print at home or send them by text and email. Zazzle Events also lets you send digital invitations with RSVP tracking and reminders.

Pinterest and this website

Can I pin photos from your website?

Please do! Every product photo in our journal has a Save button so you can pin it to your boards. Each pin links back to the collection so you can find it again.

How can I contact you?

Send us a message on Zazzle: open any of our designs in our Zazzle shop, scroll down to About This Design and click Message, then choose the option to contact the designer. We reply there.

Contact us

All our messages go through Zazzle, so everything stays in one place. Open any of our designs in our Zazzle shop, scroll down to About This Design and click Message:

  • Questions about a design, wording or a matching piece: choose the option to contact the designer, and we’ll reply there.
  • Questions about an order, payment, delivery or returns: choose the option for Zazzle Customer Care.

Message us on Zazzle